What should I do? I am receiving someone else’s mail

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If you’re receiving someone else’s emails, you can the check the reasons below to get the instant help.

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Dial (866) 324-3042 for Gmail help phone number

The email account has different periods or dots than mine

If the email sender added or removed dots from your email address, the email will still go to your Gmail inbox. Your email address is unique; people can’t set up an identical email account even with a different number or placing of some dots.

For example, emails sent to these addresses will go to the same Google email account:

  • John.smith@gmail.com
  • jo.hn.smith@gmail.com
  • john.sm.ith@gmail.com

If you still thinking the email were meant for someone else, contact the email sender to let them know they are mistyping the email address.

Note: If you use Google email through work, school, or other institution (like yourdomain.com or yourschool.educa), adding dots to your username changes your mail address. To change the dots in your user-name, contact your administrator.

My email address isn’t on the email at all

If you are getting lots of email addressed to someone else, check if someone is accidentally forwarding their email to you.

  1. Check on Your PC, open a emails that looks like it was sent to you by mistake.
  2. Click Next to Reply button, click at the Down arrow (icon).
  3. Click Show original emails.
  4. If you see “X-Forwarded-For” on the web page, someone is forwarding their Google email messages to your email account. Try contacting this person to let them know about the mistake.

I’m getting email sent to a @googlemail.com email address

Emails sent to @gmail.com and @googlemail.com is the same address.

Some countries use @googlemail.com instead, but emails sent to the emails address will go to the same recipient.

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